Trends

KEY TAKEAWAYS Online car buyers reported higher satisfaction overall than in-person buyers. Cost and time savings were leading reasons for buying a car online, while in-person buyers valued the ability to test drive a car. Most online buyers (62%) had previously purchased a car online, and only 3% said they were unlikely to purchase a vehicle online […]

High-tech features offer both safety and hazards Vehicle technologies like front collision warning and automatic emergency braking are proven to reduce accidents. However, other technology, such as infotainment systems, can easily distract drivers, offsetting the benefits that newer safety features offer. Experts also say that the lack of standardized names can make it difficult to […]

A number of pandemic-related trends are driving up auto insurance rates throughout the industry. Inflation has possibly had the biggest impact — as the cost of goods and services goes up, so too does the cost of protecting our customers on the road. Here’s a more in-depth look at these trends and how they impact […]